PAYMENT POLICY

Effective Date: January 18, 2025

1. Introduction

This Payment Policy outlines the terms and conditions governing payment for products purchased from Luxeradiancee through our website, luxeradiancee.com (the “Website”). By placing an order and making a purchase from our Website, you acknowledge that you have read, understood, and agree to this Payment Policy, which is an integral part of our Terms and Conditions. This policy applies to all transactions conducted on our Website.

2. Accepted Payment Methods

We accept a variety of secure payment methods to provide you with flexibility and convenience when purchasing our products. The accepted payment methods include:

  • Major Credit Cards: We accept Visa, MasterCard, American Express, and Discover credit cards.

  • Debit Cards: We accept debit cards that are linked to major payment networks (Visa and MasterCard).

  • PayPal: You can pay for your order using your PayPal account.

  • Other Payment Options: We may offer other payment options from time to time. These options will be clearly displayed on our checkout page.

We utilize secure, encrypted payment gateways to protect your payment information.

3. Payment Processing

  • Authorization: When you place an order, we will pre-authorize your chosen payment method for the total amount of the purchase, including the product cost, applicable taxes, and shipping fees.

  • Capture: The payment is not fully processed until your order has been accepted, packed, and shipped. At that time, the funds are captured from your payment method.

  • Order Confirmation: Once payment is processed, you will receive an order confirmation email with a summary of your purchase and payment details.

  • Billing Information: You are responsible for providing accurate and complete billing information. Inaccurate information may cause delays or cancellation of your order.

  • Currency: All transactions are processed in U.S. Dollars (USD). If you are using a payment method that uses a different currency, your bank or payment processor will convert the amount to your local currency, and you may be charged currency conversion fees. We are not responsible for any conversion fees or fluctuating exchange rates.

4. Pricing and Taxes

  • Pricing Accuracy: We strive to provide accurate pricing on our Website. However, in the event of a pricing error, we reserve the right to cancel your order or offer you the option to purchase the item at the correct price.

  • Price Changes: Prices for our products are subject to change without prior notice.

  • Sales Taxes: Applicable sales taxes will be calculated and added to your total purchase price based on your shipping address. You are responsible for the payment of all applicable taxes.

  • International Orders: For international orders, you are responsible for any applicable customs duties, taxes, or fees that may be charged by your country’s customs authorities. These fees are not included in the product price or shipping costs and are your sole responsibility.

5. Payment Security

We take your payment security seriously and employ various measures to protect your financial information:

  • Secure Sockets Layer (SSL): We use SSL encryption to secure the transmission of your payment data during the checkout process.

  • Third-Party Payment Processors: We use trusted third-party payment processors that are PCI DSS compliant, ensuring your payment information is handled in a secure manner.

  • Data Storage: We do not store your credit card details on our servers.

  • Fraud Prevention: We may use fraud detection tools to identify and prevent fraudulent transactions.

Despite our efforts, we cannot guarantee the absolute security of your data. It is important for you to take precautions to protect your payment information, such as using strong passwords and avoiding public Wi-Fi for sensitive transactions.

6. Order Modifications and Cancellations

  • Order Modifications: Once an order has been placed, modifications may be limited. Please contact us at info@luxeradiancee.com immediately if you need to make changes to your order, and we will do our best to accommodate your request.

  • Order Cancellations:

    • You may request to cancel your order before it has been shipped. Please contact us at info@luxeradiancee.com to request a cancellation.

    • Once your order has been shipped, it cannot be canceled. In this case, you may return the item according to our Returns and Refunds Policy.

    • We reserve the right to cancel any order at our discretion if we are unable to process your payment, if a product is out of stock, or for any other legitimate reason. If we cancel your order, you will receive a full refund of the purchase price.

7. Declined Payments

If your payment is declined, your order will not be processed. Please check your payment details and try again. You may also want to contact your financial institution to resolve any issues with your payment method. If you continue to experience issues with your payment, please contact our customer service team at info@luxeradiancee.com for assistance.

8. Refunds

Refunds will be issued in accordance with our Returns and Refunds Policy. Typically, refunds are processed back to the original payment method within 7-10 business days of the refund being approved. Please note that processing times may vary depending on your financial institution.

9. Gift Cards

  • Gift Card Purchases: You may purchase gift cards on our website. Gift cards are delivered electronically via email.

  • Gift Card Use: Gift cards can be used as a payment method at checkout. The gift card value will be deducted from your total order amount.

  • Gift Card Balance: You can check the balance of your gift card on our website.

  • Gift Card Redemption: Gift cards are not redeemable for cash and are not transferable. If you do not use the full value of the gift card, the remaining balance will remain on the gift card.

10. Policy Changes

Luxeradiancee reserves the right to modify or update this Payment Policy at any time without prior notice. Changes will be effective immediately upon posting on our Website. We encourage you to review this policy periodically for any changes. Your continued use of our Website and purchases after changes are made constitute your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about our Payment Policy, please contact us at:

Luxeradiancee
611 Magnolia Ln
Lake Mary, Florida
Phone: (805) 306-5916
Email: info@luxeradiancee.com
Website: luxeradiancee.com